The Exhibitor Portal is available on the Gold plan. View pricing to upgrade or contact the KonfHub team for a demo.
Who Uses the Exhibitor Portal?
The portal serves two distinct user groups, each with their own view and capabilities:Event Organizers
Create and configure the portal, white-label it to match your brand, share access with exhibitors, manage tasks and workflows, and track exhibitor progress in real time.
Exhibitors
Update company profiles, manage booth teams, submit required files, capture leads at the booth, and access shared resources from organizers — all in one place.
Supported Event Types
The Exhibitor Portal is purpose-built for mid-to-large-scale events that feature booths, exhibition spaces, or sponsor zones. It works best for:Expos & Exhibitions
Trade Fairs & Trade Shows
Large-Scale Conferences
Summits
Industry Expos
Corporate Events with Sponsors
Exhibitor Portal Features
Exhibitor Listing
Every exhibitor gets a dedicated public-facing profile within the portal. The listing is the first thing attendees see when they browse participating companies, so it’s important to keep it complete and compelling. Exhibitors can update their profiles independently at any time, including:- Logo and banner images for visual brand recognition
- Company description highlighting their story and value proposition
- Products and services with descriptions, images, and pricing details
- Important links — website, social media, product pages, demo URLs
- Downloadable documents — brochures, data sheets, whitepapers, and case studies
Team Management & SSO
Exhibitors rarely work alone — they send teams of booth staff, account managers, and brand representatives. The portal lets each exhibitor manage their full team under a single account with role-based access. Supported team roles:
Single Sign-On (SSO) is built in, so every team member can access the portal using their existing credentials without creating separate accounts. This reduces friction and ensures that everyone on the team has the access they need from day one.
Task Management & Workflows
Organizers typically have dozens of pre-event requirements for exhibitors — booth setup forms, marketing asset submissions, insurance documents, speaker bios, and more. Managing these via email is chaotic. The portal’s task management system brings all of this into a structured workflow. For organizers, you can:- Create tasks and assign them to specific exhibitors or entire exhibitor categories
- Set due dates and priority levels (low, medium, high, critical)
- Track completion status across all exhibitors from a single dashboard
- Configure automated reminders that nudge exhibitors as deadlines approach
- View all outstanding and completed tasks in one place
- Upload required files and documents directly against each task
- Mark tasks complete once submitted
- Receive automated reminder notifications so nothing slips through the cracks
Automated reminders reduce the back-and-forth that typically consumes organizer time in the weeks before an event. Set reminders once and let the system follow up for you.
Lead Capture and Downloads
Lead capture is one of the highest-value features for exhibitors. Rather than collecting business cards or relying on attendees to fill out forms, booth staff use their phones to scan the QR codes printed on attendee badges. How it works:- Booth staff open the portal on their mobile device at the booth
- They scan the attendee’s event QR code using the lead capture tool
- The attendee’s contact information is instantly saved to the exhibitor’s lead list
- All leads captured by all staff members automatically merge into a single consolidated list
- Download their complete lead list as a CSV file
- Review lead analytics — total leads captured, leads by staff member, leads by day or session
- Assess engagement quality to prioritize follow-up outreach
White-Labeling
Organizers can fully customize the Exhibitor Portal to match their event’s visual identity, making it feel like a seamless extension of the official event brand rather than a third-party tool. White-labeling options include:Brand Colors
Apply your event’s primary and secondary colors to buttons, headers, and accents throughout the portal.
Custom Fonts
Set typography to match your event brand guidelines for a consistent look and feel.
Logo & Banner
Add your event logo and header banner so exhibitors immediately recognize the portal as yours.
Custom Portal URL
The portal is accessible via a branded subdomain — for example,
yourevent.exhibitor.konfhub.com.Asset Library
The Asset Library gives organizers a single location to share all event-related resources with exhibitors. Instead of emailing files individually, you upload everything once and exhibitors access it on demand. Typical resources organizers share via the Asset Library:- Floor plans and booth layout maps
- Branding guidelines and logo packs
- Promotional materials and co-marketing templates
- Event schedule and session timetables
- Exhibitor setup instructions and venue access details
- Marketing copy and hashtags for social media
Setting Up the Exhibitor Portal
Follow these steps to configure and launch your Exhibitor Portal as an organizer:1
Enable the Exhibitor Portal
From your KonfHub event dashboard, navigate to Apps & Utilities and select Exhibitor Portal. Toggle the portal on to activate it for your event.
2
White-Label Your Portal
Under Branding Settings, upload your event logo and banner, select your primary and secondary brand colors, and choose your preferred fonts. Preview the portal to confirm the look before sharing.
3
Add Exhibitors
Go to Exhibitors and add each company manually by entering their name, contact email, and booth details — or bulk-import exhibitors using the CSV upload template. Each exhibitor receives an invitation email with their login credentials.
4
Create Tasks and Workflows
Navigate to Tasks and create the pre-event requirements you need exhibitors to complete. Assign each task to the relevant exhibitor(s), set due dates, assign priority levels, and enable automated reminders.
5
Upload Assets to the Library
Go to Asset Library and upload all resources exhibitors will need — floor plans, branding files, logistics documents, and marketing templates. Organize files into folders for easy navigation.
6
Share Portal Access
Once everything is configured, share the portal link with your exhibitors. They’ll log in, complete their profiles, manage their teams, and work through their task lists independently.
7
Monitor Progress
Use the organizer dashboard to track exhibitor profile completion, task progress, and lead capture activity in real time. Send targeted reminders to exhibitors who are behind on their tasks.
Explore a Live Portal
See the Exhibitor Portal in action before building your own. Browse the sample portal at: rvent.exhibitor.konfhub.com This live demo showcases the exhibitor listing, profile structure, and navigation experience exactly as your exhibitors will see it.Frequently Asked Questions
What types of events is the Exhibitor Portal designed for?
What types of events is the Exhibitor Portal designed for?
The portal is designed for any event with booths or exhibition spaces — expos, trade fairs, summits, large conferences, and corporate events with sponsors. It works best for events with 10 or more exhibitors where manual coordination becomes impractical.
Can I monitor exhibitor progress in real time?
Can I monitor exhibitor progress in real time?
Yes. The organizer dashboard shows live status for every exhibitor — which tasks are complete, pending, or overdue — along with profile completion percentages and lead capture totals during the event.
How does SSO work for exhibitor team members?
How does SSO work for exhibitor team members?
When an exhibitor admin adds team members to their account, each person receives an invitation email. They sign in using Single Sign-On, which ties into your organization’s identity provider if configured, or uses KonfHub’s built-in authentication. No separate account creation is required.
Can multiple booth staff members capture leads simultaneously?
Can multiple booth staff members capture leads simultaneously?
Yes. Each team member can scan leads independently at the booth, and all captures are automatically merged into the exhibitor’s shared lead list. There’s no risk of duplicates or missed data from parallel scanning.
Can exhibitors update their own profiles?
Can exhibitors update their own profiles?
Yes. Exhibitors have full control over their profile content — logos, banners, company descriptions, product listings, links, and documents. They can update their profile at any time before, during, or after the event.
Is the portal available on all KonfHub plans?
Is the portal available on all KonfHub plans?
The Exhibitor Portal is available on the Gold plan. Visit konfhub.com/pricing to compare plans or contact the KonfHub team to discuss your event’s requirements.