Tickets

The Tickets page is where you create and manage all the tickets for your event. You can have multiple ticket types - free, paid, hidden, or group - each with its own pricing, availability window, and settings. It has two tabs: Tickets and Ticket Settings. Navigate to Event Dashboard → Event Info → Tickets to access this section.

Tickets Tab

The Tickets tab shows all tickets created for your event as cards, grouped by category. Tickets that haven’t been assigned a category appear under Uncategorized Tickets.

Each ticket card displays:

Ticket name and a Hidden badge if the ticket is not publicly visible
Availability window - the date range during which registrations are open
Price - shown as Free or the ticket amount
Sold Out checkbox - manually mark a ticket as sold out to stop new registrations
Action icons - Share, Duplicate, Edit, and Delete
A numbered badge showing the ticket’s display order on the event page

Use the Search bar to quickly find a ticket by name, and the toggle at the top right to switch between card and list views.

Creating a New Ticket

Click New Ticket to open the Create New Ticket form.

Basic Details

Field	Description
Ticket Name	The name of the ticket as attendees will see it on the event page
Opens On	The date and time from which registrations open for this ticket
Ends On	The date and time after which registrations close for this ticket
Ticket Type	Free, Paid, or Donation
Currency & Price	The currency (inherited from event settings) and the ticket price
Maximum Limit	The maximum number of registrations for this ticket — capped at the event’s overall registration limit

Ticket Settings

Setting	Description
Waitlist Ticket	Allow participants to join a waitlist after the ticket sells out — you can approve them later
Approval Based Registration	Screen attendee profiles and manually approve or reject each registration
Sold Out	Mark the ticket as sold out immediately to stop new registrations
Allow Duplicates	Allow multiple registrations using the same email ID and phone number
Enable WhatsApp	Collect attendee WhatsApp consent and numbers for sending event notifications
Hide Ticket	Hide the ticket from the public event page — visible only when an attendee applies an Access Code

Registration Confirmation Email

Toggle Send Registration Confirmation Email to automatically send a confirmation email to attendees when they register for this ticket. Once enabled, you can also:

Check Send Ticket PDF as attachment to include the ticket in the email
Check Send Invoice PDF as attachment to include an invoice — click Configure Tax Details for Invoice to set up your tax information

Description

Add an optional rich text description for the ticket — up to 5,000 characters. This appears on the event page to help attendees understand what the ticket includes.

Additional Options

Option	Description
Assign Category	Toggle on to assign this ticket to a category for organised display on the event page
Ticket Applicability & Venue	Specify which sessions, days, or venues this ticket grants access to
Group Ticket	Enable to allow a single registration to cover multiple attendees under one ticket
Attendee Details to Collect	Choose which attendee information fields to collect specifically for this ticket type

Click Create to save the ticket, or Close to discard.

Creating a Ticket Category

Click Create Category to group related tickets together. Categories are displayed as named sections on the event page and checkout page, making it easier for attendees to find the right ticket.

Field	Description
Category Name	The name of the category shown on the event page
Category Description	An optional rich text description for the category — up to 5,000 characters
Expand category by default	When set to Yes, all tickets in this category are shown expanded on the event page without attendees needing to click to open it

Click Create to save the category, or Close to discard. Once created, you can assign tickets to it during ticket creation or by editing an existing ticket.

Ticket Settings Tab

The Ticket Settings tab contains event-wide registration controls that apply across all tickets.

Setting	Description
Sequence Number	Configure how attendee sequence or bib numbers are assigned — useful for marathons and sports events
Checkout Timer	Set a time limit for attendees to complete payment before their slot is released back
Team Based Registration	Enable team registrations where one person registers on behalf of a group
Restricted Email Domains for Registrations	Limit registrations to specific email domains — useful for internal or corporate events
Post Registration Message	Customise the message attendees see on screen immediately after completing registration
Custom Ticket URL	Set a custom redirect URL for the ticket checkout page
Block Duplicate Registration Across Tickets	Prevent the same attendee from registering for more than one ticket type in the same event

Each setting is expandable - click on it to configure the details.

Next Steps

Forms

Customise the registration form attendees fill out when signing up.

Coupons

Create discount codes and promotional coupons for your tickets.

Getting Started

Event Dashboard

Apps & Utilities

Developers & Integrations

Payments & Taxes

Tickets Tab